Legal Documentation & Compliance

DigitalBuildNetwork, registered at 95032 Beethovenstraße 6, Hof, Germany ("we," "our," or "us"), is committed to protecting your personal data in compliance with the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Data Controller

The data controller responsible for your personal information is DigitalBuildNetwork, 95032 Beethovenstraße 6, Hof, Germany. For privacy inquiries, contact us at [email protected].

2. Data We Collect

We collect the following categories of personal data when you use our services, submit a requisition form, or interact with our platform:

• Contact information (name, email address, phone number, company name)
• Technical data (IP address, browser type, operating system, referring URLs)
• Project specifications and communication content
• Payment and invoicing information processed through Stripe
• Cookie and usage analytics data

3. Legal Basis for Processing

We process your data based on: (a) performance of a contract or pre-contractual measures, (b) legitimate interest in improving our services, (c) your explicit consent, and (d) compliance with legal obligations.

4. Data Retention

Personal data is retained only as long as necessary for the purposes described in this policy. Project-related data is retained for 7 years per German tax law (AO §147). Marketing data is deleted after 2 years of inactivity. You may request deletion at any time.

5. Data Security

We implement TLS 1.3 encryption, role-based access controls, encrypted backups, and regular security audits to protect your data. All infrastructure is hosted within the European Union.

6. International Data Transfers

If data is transferred outside the EU/EEA, we ensure adequate protection through Standard Contractual Clauses (SCCs) or adequacy decisions as required by GDPR Article 46.

7. Your Rights

Under GDPR, you have the right to access, rectify, erase, restrict processing, and port your data. You also have the right to object to processing and to lodge a complaint with a supervisory authority. Under CCPA, California residents have the right to know, delete, and opt out of the sale of personal information.

8. Contact

For data protection inquiries, contact our Data Protection Officer at [email protected] or write to: DigitalBuildNetwork, 95032 Beethovenstraße 6, Hof, Germany.

These Terms of Service ("Terms") govern all services provided by DigitalBuildNetwork, registered at 95032 Beethovenstraße 6, Hof, Germany ("Company," "we," "our," or "us"). By engaging our services, you agree to these Terms.

1. Scope of Services

DigitalBuildNetwork provides backend system engineering, CI/CD pipeline automation, cloud infrastructure configuration, database optimization, API development, security auditing, and related consulting services as described in individual Statements of Work (SOW).

2. Engagement Process

Each engagement begins with a discovery phase resulting in a written Statement of Work (SOW) specifying scope, deliverables, timeline, and investment. No work commences until the SOW is signed by both parties.

3. Payment Terms

Invoices are payable within 14 days of issue date. A 50% deposit is required before project commencement for projects exceeding $2,000. Late payments incur a 1.5% monthly interest charge. All prices are in USD unless otherwise specified.

4. Intellectual Property

Upon full payment, all intellectual property rights in deliverables are transferred to the client. DigitalBuildNetwork retains the right to use general methodologies, frameworks, and non-proprietary techniques developed during engagements.

5. Confidentiality

Both parties agree to maintain strict confidentiality of proprietary information shared during the engagement. This obligation survives termination for a period of 3 years.

6. Warranties

DigitalBuildNetwork warrants that services will be performed in a professional and workmanlike manner. We provide a 30-day warranty on delivered code for defects in workmanship. This warranty does not cover issues arising from third-party changes, client modifications, or force majeure events.

7. Limitation of Liability

DigitalBuildNetwork's total liability shall not exceed the total fees paid under the applicable SOW. We are not liable for indirect, incidental, consequential, or punitive damages.

8. Termination

Either party may terminate with 14 days written notice. Upon termination, client pays for all work completed to date. Pre-paid amounts for undelivered work are refundable per the Refund Policy.

9. Governing Law

These Terms are governed by the laws of Germany. disputes shall be resolved in the courts of Hof, Bavaria, Germany.

10. Amendments

DigitalBuildNetwork reserves the right to update these Terms. Continued engagement after notification constitutes acceptance of amended Terms.

This Cookie Policy explains how DigitalBuildNetwork, registered at 95032 Beethovenstraße 6, Hof, Germany, uses cookies and similar tracking technologies on our website.

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us recognize your browser, remember your preferences, and improve your experience.

2. Types of Cookies We Use

• Essential Cookies: Required for basic website functionality, security, and session management.
• Analytics Cookies: Help us understand how visitors interact with our website through anonymized usage data.
• Preference Cookies: Remember your settings and choices to provide a personalized experience.

3. Specific Cookies

We use the following cookies:

• cookie_accepted — Stores your cookie consent preference (persistent, 1 year)
• _ga, _gid — Google Analytics cookies for anonymized traffic analysis
• session_id — Maintains your session state during active use

4. Managing Cookies

You can control cookie settings through your browser preferences. Disabling essential cookies may impair website functionality. You may withdraw consent at any time by clearing your browser cookies.

5. Third-Party Cookies

Some cookies are placed by third-party services embedded in our pages (e.g., Google Maps, Stripe). We do not control these cookies. Please refer to the respective third-party privacy policies.

6. Updates

This Cookie Policy may be updated periodically. Changes are posted on this page with an updated revision date.

DigitalBuildNetwork, registered at 95032 Beethovenstraße 6, Hof, Germany, is committed to transparent refund practices. This policy outlines the conditions under which refunds are available.

1. Pre-Project Deposits

Deposits paid before project commencement are fully refundable if cancellation occurs before any work has begun. Cancellations within 48 hours of deposit payment receive a full refund.

2. In-Progress Projects

For projects in progress, refunds are calculated based on the percentage of work completed. If less than 25% of the SOW scope is delivered, a 75% refund of remaining fees is provided. Between 25-50% completion, a 50% refund applies. Beyond 50% completion, no refund is available.

3. Completed Deliverables

Fees for completed and delivered work are non-refundable. Delivered code and configurations remain the client's property upon payment regardless of refund status for other project phases.

4. SLA Retainer Refunds

Monthly retainer fees are billed at the start of each month and are non-refundable for the current billing period. Cancellations take effect at the end of the current billing cycle.

5. How to Request a Refund

Refund requests must be submitted in writing to [email protected] with your project reference number. Refunds are processed within 14 business days to the original payment method.

6. Dispute Resolution

If you disagree with a refund decision, you may escalate the matter to our management team. Unresolved disputes are subject to mediation before the Hof Chamber of Commerce.